HeyJaredCreating the World's Best Client Experience
What really goes into a Client Experience?This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation.
- Indexed episodes, last 90 days
- 9
- Latest publication
- Sep 3, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 9, 2026
Latest episodes
An Intro to the International Retreat Assoc. with Holly Porter (opens the original)
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The conversation focuses on Holly Porter’s background and the creation of the International Retreat Association. Porter then shares that COVID affected her severely and describes a near-death experience that led to a major shift in her life and to writing a book about surrender, hope, intuition, faith, and transformation. Before her illness she had been developing Retreat R&R, a software concept for retreat bookings, and that her experience led her to create interviews and study the retreat indu
Messaging Reset & Audience Growth (part 2) (opens the original)
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Alison continues her discussion on business promise, program promise, and audience building by focusing on how to describe the specific result you help people get. She explains that a strong promise should be clear and testable, using concrete before-and-after change rather than vague claims like “more confident” or “more aligned.” Alison also talks about how the most effective wording often comes from the phrases people use after working with us, and how collecting those words can make our mess
Building a Community with an App with Dave Rafuse (opens the original)
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Alison talks with gym owner, David Rafuse about how the fitness industry has changed since the pandemic and how those changes affected businesses in health, wellness, and service-based fields. We discuss how many people shifted toward working out at home, while others lost routine and community and had to rebuild their habits afterward. They also talk about the broader role of in-person connection, that social media and digital tools do not replace face-to-face interaction, and how loneliness an
A Messaging Reset for Outreach & Audience Growth (part 1) (opens the original)
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Alison continues her discussion about messaging, client experience, and business growth, focusing on how you clarify a program promise and communicate the result you help create. She outlines three outreach buckets for building an audience: ideal clients, partners, and referral sources. She explains how to approach outreach by leading with the promise, showing proof through before-and-after stories or patterns of change, and then describing the path or process. Alison closes the episode by encou
Leadership Evolution with Retreats with Marsha Kucera (opens the original)
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Alison welcomes her retreat client, Marsha Kucera, family physician in Calgary who also serves as a board chair for a not-for-profit organization, a site medical lead at her clinic, and director of informatics and quality improvement. Marcia explains that she entered leadership without formal training and experienced periods of burnout. She tried therapy, coaching, exercise, yoga, mindfulness, nutrition, and became a certified coach herself. She says those approaches helped, but the biggest shif
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