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Cracking the Code

Cracking the Code is your intel drop on smarter digital strategy for small service businesses. From high-converting websites to CRM automation and AI tools that actually work, we decode what drives real business growth.

Podcast · By Rob Riggs · American English · Official site

Indexed episodes, last 90 days
14
Latest publication
Sep 9, 2026
Audience
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Earliest in this view
Jul 7, 2026

Latest episodes

  1. Episode · Sep 9, 2026

    The AI Search Disruption: Who's Telling Your Practice's Story (Hint: It Might Not Be You) (opens the original)

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    Most of the buying decision happens before the call By the time a prospect talks to you, they have already formed an opinion. They have checked your website. Read your reviews. Compared your competitors. Scanned your content. Looked for proof that you understand their problem. In this episode, we break down why professional service firms cannot rely on the sales call to do all the work. The episode covers the Capture Blueprint, the traffic lie, the search intent gap, AI visibility, local SEO, re

  2. Episode · Sep 8, 2026

    How Your Health Shapes Your Business Performance with Bill Quateman (opens the original)

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    Why Your Health Is a Business Performance Issue Running a business takes energy, focus, and clear thinking. But business owners often spend so much time improving the company that they overlook the person running it. In this episode of Cracking the Code , I talk with Bill Quateman about the connection between personal health, performance, and the ability to keep showing up at your best as a business owner. Bill’s career has taken him from the music industry into health consulting and regenerativ

  3. Episode · Sep 2, 2026

    The Search Intent Revolution: Why Your Keywords Are Right But Your Prospects Still Can't Find You (opens the original)

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    Traffic does not equal demand A lot of firms see more website visitors and assume their marketing is working. But that can be a dangerous mistake. More visitors do not always mean more qualified prospects. Sometimes it means junk traffic, weak intent, and bad data that makes your pipeline look healthier than it really is. In this episode, we break down why professional service firms need to stop treating every click like a future client. We cover the traffic lie, the search intent gap, local vis

  4. Episode · Sep 1, 2026

    How Home Service Companies Turn Marketing Into Predictable Growth with Thaddeus Tondu (opens the original)

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    Why Great Marketing Starts With Understanding the Customer Marketing tactics may look similar across industries. But how customers search, compare options, and make decisions can be very different. In this episode of Cracking the Code , I talk with Thaddeus Tondu, CEO and co founder of On Purpose Media, about what he has learned helping more than 150 HVAC, plumbing, and electrical contractors grow through digital marketing. In this episode we discuss: • Why industry knowledge matters in marketin

  5. Episode · Aug 26, 2026

    The Competitive Intelligence Gap: Why Your Competitors Are Winning (And It's Not About Skill) (opens the original)

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    Being the best is not enough if prospects cannot find you A lot of strong professional firms assume good work will rise to the top. But online, that is not always true. A less skilled competitor can win if they speak the way prospects search, show up in the right local results, have stronger reviews, and give AI tools clearer proof of what they do. In this episode, we break down why traffic alone can mislead you, why junk traffic can hurt your results, and why the words on your website need to m

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