HeyJaredCounter Errorism
Human and Organizational Performance (HOP): In the wide world of Safety improvement, we discuss how humans detect, prevent, and correct errors. Learn some tips on implementing HOP or teaching others about it.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Aug 10, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 6, 2026
Latest episodes
Counter-Errorism - Episode 27 - Danielle Ford (opens the original)
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In this episode, Danielle Ford explains how organizations can bridge the gaps between training, procedures, and investigations by "stopping the default reaction of immediate retraining" after an incident occurs. Instead of treating training as a generic fix, she advocates for using task-focused frameworks like the "Systematic Approach to Training (SAT)" to isolate specific gaps, paired with "practical job aids." To build trust and discover risks before failures occur, she emphasizes building psy
Counter-Errorism - Episode 26 - Joe Hauglie (opens the original)
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In this episode, Joe Hauglie emphasizes the critical importance of proactively recognizing error traps and building human performance systems based on "shared knowledge," allowing workers to learn from the mistakes of others. He highlights practical tools like the "energy wheel" to help frontline teams actively identify changing hazards during pre-job briefs and two-minute drills. Finally, he explores the double-edged sword of modern technology, noting that while automated systems can detect haz
Counter-Errorism - Episode 25 - Aaron Potash (opens the original)
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In this episode, Aaron Potash emphasizes the critical role of cultivating genuine empathy, curiosity, and vulnerability to build psychological safety and improve operational excellence. He explains that moving away from a traditional compliance mindset and instead using humble inquiry—such as asking a worker what they would improve if they were "king for a day"—can quickly uncover complex, hidden challenges on the frontline. Drawing on his experience as both a safety professional and a scuba div
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