HeyJaredConvenience Matters
Whether it's for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country's fuel and we are 4% of the total U.S. economy.
- Indexed episodes, last 90 days
- 6
- Latest publication
- Sep 28, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 13, 2026
Latest episodes
Why Customers 'Quit' Stores - Episode 552 (opens the original)
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For most customers, it only takes two negative experiences before they stop visiting a specific c-store or QSR. While that doesn't mean they are leaving the brand, it does change the overall brand loyalty equation. Hosted by: Jeff Lenard About our Guest: Matt Pereira, Co-founder and CEO, Seurat Analytics Matt is a co-founder and CEO of both Seurat Analytics and ChargeWonder. He published the research paper, "Same Brand, Different Store Experience."
Insights on Key Industry Jobs Benchmarks - Episode 551 (opens the original)
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A look at how employment trends are impacting c-store operators and other channels that directly compete with them, and how retailers can capitalize on these trends to improve their operations. Hosted by: Jeff Lenard About our Guest: Chris Wise, NACS Research Analyst Chris Wise manages the NACS Talent Insights Dashboard, which provides the latest available convenience industry benchmark data in key human resource categories of compensation, turnover and benefits.
How to Define Your Digital Strategy - Episode 550 (opens the original)
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How can independent operators take advantage digital platforms or AI? We'll break down the questions to ask for finding a cost-effective solution that works for you. Hosted by: Jeff Lenard About our Guest: Babir Sultan, CEO, FavTrip Babir is the CEO of FavTrip, which has three locations around Kansas City. The company also has a highly successful online presence, with 122,000 subscribers on YouTube alone.
Opportunities and Constraints in the Move Beyond E15 - Episode 549 (opens the original)
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How ethanol blends higher than E15 may offer benefits related to emissions reduction, octane enhancement, agricultural economic activity and energy security. Hosted by: Jeff Lenard About our Guest: John Eichberger, Executive Director, Transportation Energy Institute John has more than 25 years of experience in the fuels industry, including more than a decade leading the Transportation Energy Institute (formerly known as the Fuels Institute). Prior to that, he served for 15 years as vice presiden
Tips to Set the Tone for Customer Experience - Episode 548 (opens the original)
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Findings from a NACS consumer survey point to simple ways retailers can create a vibe and make their stores places that customers choose. Hosted by: Jeff Lenard About our Guest: Adam Rosenblatt, Founding Partner, Bold Decision Adam is one of the nation's leading political consultants sought after for his ability to help clients achieve victory through effective research-based strategies and messaging. He designs and executes cutting-edge quantitative, qualitative, and data analytics programs for
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