Connection Error
Connection Error is about our changing relationship with AI and how AI is changing our relationships. It explores the potential for AI to disrupt human connection as we know it…and what we can do about it.
- Indexed issues, last 90 days
- 6
- Latest publication
- Sep 23, 2026
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- Earliest in this view
- Jul 8, 2026
Latest issues
On missed connections (opens the original)
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My husband and I are in a season of missing each other. We’re not literally apart—I saw him mere minutes ago. But we’re kind of like ships passing around a cluttered kitchen island.It’s not one thing. It’s the accumulation of a bunch of little, banal inconveniences that occupy our daily lives and stunt our capacity to connect.In the mornings, we’re simultaneously preoccupied with the news (me with keeping up, him delighting in its absurdity) and with getting our daughters to school on time, and
AI should help us ask for help (opens the original)
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This is my second piece in a series highlighting the power and potential of building prosocial AI based on our newest research report Prosocial Possibilities.Last fall, I had the chance to speak alongside Nate Kerr from to a group of parents from an online high school serving kids around the world. We were talking about (you guessed it) AI. In some of its promise and many of its peri
Making tech more prosocial—not just less antisocial (opens the original)
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2017 was a pivotal year for Mark Zuckerberg. On the heels of the 2016 election, he began grappling out loud with the paradox that his platform had become as much a force for separation and polarization as it was an engine for social connection.To address that disconnect, Zuckerberg did what any billionaire with time and treasure to spare would: he planned a vanity project road trip, challenging himself to “meet more Americans.” As he wrote going into his year-long pilgrimage: “For decades, techn
The harder things get, the more appealing AI becomes (opens the original)
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Last month, The New Yorker’s Jessica Contrera published an intimate portrait called “When AI Is a Member of the Family: A single mom, her two daughters, and the chatbots that fill in the gaps.”It was an article about technology. And it also wasn’t.For me, it was an article about each family member’s individual experiences and struggles—from banal, every
The miscalculation of digital twins (opens the original)
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Does the world need more of you? For many leaders, the unequivocal answer is yes.That’s driving a new trend at the intersection of AI and leadership: executives building digital twins of themselves—not just to boost their productivity but to guide their teams.The logic goes that CEOs can use these smooth-talking avatars to reach beyond the limits of their busy calendars to scale their impact. “It’s available to everyone in the company who wants to have a dialogue with me,” one CEO <a href="https
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