Communication | The Shuler Group LLC
Certified Trainer and Corporate Consultant Dawn Shuler delivers sharp, relevant inspiration and success strategies for CEOs, business owners, founders, managers, and leaders.
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- Sep 21, 2026
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Because “I said so” Doesn’t Work for Parents – Or Leaders (opens the original)
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Unless our parents were perfect, we probably heard them say, “Because I said so,” once or twice when we very calmly asked for the reasoning behind a decision. (Please note the sarcasm.) In organizations, leaders sometimes say essentially the same thing, although it may be camouflaged as: “I don’t have time to explain why. Just do it.” “That’s just how we do things here.” “It came from the top.” “Leadership has already decided.” “It’s company policy.” “Those are the rules.” “That’s not your conce
Are you having real conversations? (opens the original)
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As communication trainers, we’re just a little obsessed with what makes a communication good vs. not-so-good. One of the subtle nuances is having the real conversation, as opposed to the surface conversation. A friend told me how her sister and father were vacationing together in Alaska. The father had planned to spend two weeks there with his daughter. But when it rained for the first week, he decided to go home, leaving his daughter in Alaska rather than just hanging out and enjoying some fath
Close the loop. Close the tags. (opens the original)
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An important part of communication is acknowledging receipt of communications. Acknowledgment should not be optional in communicating effectively. As I have said over and over again, you cannot over communicate with me. That does NOT mean that I need you to narrate your every move, but I do need you to acknowledge. We’re currently involved in a business transaction that is taking place mainly over email and a few Zoom calls. We sent an email about mailing the other party copies of the signed con
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