Communication Matters
Curated strategies for effective communication. Always free.
- Indexed issues, last 90 days
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- Sep 30, 2026
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- Jul 8, 2026
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Visuals Can Amplify Your Message (opens the original)
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Leaders often spend a painstaking amount of time wordsmithing their message, but fail to invest time in the visual image or diagram that will accompany the message. In today’s video newsletter, I share several simple, clear examples of how to use visual imagery to amplify your message with meaningful, memorable impact.Consider how a well-chosen triangle, circle, diamond, or ladder can amplify your message.If you’d rather read your way through today’s Communication Matters, here
First Impressions Matter (opens the original)
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Consider that recent email you received, opened, and read. Before you even looked at the first sentence, you probably made a quick judgment about whether it deserved your attention. Perhaps the subject line told you exactly what you needed to know. Or maybe it was so vague that you opened it only because you recognized the sender. Or, more likely, you saw the first few words and immediately knew that the message would demand more time than you could afford to invest. This snap judgment based on
Building the muscle of resilience ... (opens the original)
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When I consider resilience, I love the analogy of a rubber band. In its simplest state, we want to be like a rubber band: full of potential, but able to stretch and apply pressure when needed to get a job done. Think of a rubber band holding together a stack of index cards or a jumble of power cords. That’s what we need when we are being stretched: the ability to flexibly adjust to the task at hand. And when the demands are less, well, demanding, resilience allows us to recover and return to a s
Play Unlocks Better Stories (opens the original)
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As I type this, I’m headed home with my family after nearly three weeks of what I like to call a “working vacation.” The phrase is admittedly a bit of an oxymoron, but when you’re self-employed, fully unplugging doesn’t always appear as an option. So, while New York served as our home base, we squeezed in work between adventures to Fire Island, Boston, Ireland, and even London. Stepping away from our usual routines served as a reminder of why it’s so valuable to take a break from our schedules e
Showing Your Confident Face (opens the original)
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For years I’ve encouraged my clients and students to strike a Power Pose to offset nerves. Quite simply, it means taking two minutes in private to make yourself as large as possible. Arms outstretched, body fully expanded, with the goal of increasing testosterone and lowering cortisol. While first popularized by Dr. Amy Cuddy from Harvard Business School, it may be most memorably illustrated by Rebecca in Ted Lasso.I always urge the uninitiated to try it, in private, before walking into a major
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