HeyJaredCOLO Insights by Fractional COLO
COLO Insights is a free newsletter for higher education leaders navigating online strategy, enrollment, and program development. Each issue translates national research and real-world operations experience into strategy you can act on.
- Indexed issues, last 90 days
- 4
- Latest publication
- Sep 15, 2026
- Audience
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- Earliest in this view
- Aug 25, 2026
Latest issues
Online Student Support Services Infrastructure (opens the original)
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Why This MattersMost institutions running online programs inherited their student support infrastructure from residential models, and many that partnered with OPMs never fully built their own. With 59% of OPM-partnered institutions receiving student support through those arrangements (Validated Insights, 2026), the gap between what vendors have been providing and what internal teams can actually deliver is often larger than administrators realize until the transition is underway. The operational
What Happens When No One Owns Online Learning (opens the original)
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<img alt="" class="sizing-normal" height="450" src="https://substackcdn.com/image/fetch/$s_!QgkA!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Feb826067-b707-4dfe-9c95-deaa32590655_800x450.webp"
AI Applications in Teaching, Learning & Administration (opens the original)
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Why This MattersAI is no longer a horizon issue for online programs: it is already reshaping how faculty teach, how students learn, and how operations run. The challenge now is that adoption has outpaced institutional infrastructure, with faculty skepticism creating friction in the instructional core (Quality Matters / Eduventures / EDUCAUSE, 2024), student AI literacy going largely unmeasured (Tyton Partners, 2026), and online education bearing a disproportionate share of academic integrity scr
Introducing SCC Academy: Online Strategy & Operations (opens the original)
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Adult and online enrollment has been climbing for years, especially in graduate programs. As is often the case, I’ll ask a senior leader how their online programs are doing, the answer is usually “things are going well and growing.” I then talk with the people who run the day to day, and the picture gets more complicated.I do not think anyone is misleading me. I believe both things can be true. When the tide comes in, it is hard to tell how much of the rise is your own doing, and how much is due
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