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Claire Zillman

Reporter · US

Indexed articles, last 90 days
1
Latest publication
Jul 30, 2026
Outlet visibility, for Fortune
Top 10K sites
Earliest in this view
Jul 30, 2026
The latest indexed work is over 30 days old. There may be a gap in what we hold.

Latest articles

  1. Article · Jul 30, 2026 · Claire Zillman

    Inside Ikea's big bet on humans in the age of AI | Fortune (opens the original)

    Excerpt · Critical tone · English

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    The countertop was a problem far too unruly for AI to solve. When the customer called in to Ikea’s remote-sales center in Helsingborg to order a custom-cut slab for his kitchen counter, the dimensions he shared revealed it to be a lopsided hexagonal monster—no two sides the same length—with an electric stove in the middle. Could the Swedish home furnishings brand produce a countertop in such an irregular shape? Melanie Lindell, the senior sales representative who had answered the call (in Swedis

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Top 10K sites

For Fortune, the outlet · Measured Aug 1, 2026

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