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Cheers to Freedom is a podcast designed for business leaders, especially in the car wash industry, that want to build a business they love, without spending their time in the weeds. We want to help you find freedom from the day to day grind live the life you want to live.
- Indexed episodes, last 90 days
- 11
- Latest publication
- Sep 14, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 6, 2026
Latest episodes
Episode 48: You're Not Losing Members. You're Buying The Wrong Ones. (opens the original)
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An operator overheard one of his own guys at the pay station telling a customer: just sign up, you can cancel. He pays five dollars a signup. Most car wash owners pay some version of that, and it's the reason their membership churn looks the way it does. That employee didn't do anything wrong. He did exactly what he was paid to do. Your comp plan is the clearest thing you will ever say to your team, and it's the only thing you say that they get paid to hear. If a signup is worth five dollars and
Episode 47: Why Your Customers Leave for the New Car Wash (opens the original)
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A new car wash opens a few miles up the road, and within a few months your car count is down. Most operators blame grand opening pricing, or newer equipment, or the fact that people just like trying new things. After working with hundreds of car wash operators across North America, I think the real reason is harder to hear: your customers didn't leave because they had a bad experience with you. They left because they never had any experience with you at all. Your wash probably isn't bad. That's
Episode 46: Do This Before Your Promote Your Next Manager (opens the original)
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Most car wash owners think they have a hiring problem. They can't find good people, their crew doesn't care, and they're hiring constantly without anything getting better. But after working with hundreds of car wash locations across North America, I can tell you that most washes don't have an employee problem at all. They have a seating problem — and it usually starts with a promotion the owner made two years ago. In this episode of The Car Wash Growth Playbook, I break down why car wash staffin
Episode 45: Why Car Wash Owners Can't Scale (And What to Do About It) (opens the original)
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Most car wash owners aren't stuck because of their wash. They're stuck because of how they're running it. In this episode, I break down the real reason growth stalls — and it's not your equipment, your location, or your competition. It's attention. Specifically, yours. When you're operating at 10% across ten different roles, you're losing to the person you could hire at 80% in one focused role. Every time. The math doesn't lie. I share two real stories: an operator who had a 5-year plan and fini
Episode 44: Why 31% of Car Washes are Losing Retail Revenue (And How to Stop It) (opens the original)
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The International Car Wash Association's Q3 Pulse Report just dropped — and one number should stop every operator in their tracks. 31% of car washes reported that retail revenue is DOWN from last year. Not membership revenue. Retail. The customers paying per visit, the ones who keep coming back but haven't signed up yet. Most operators are ignoring them. Here's why that's a mistake — and what to do instead.In this episode: → Why retail revenue is declining for nearly a third of operators (and it
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