HeyJaredChannel Insider: Partner POV
Channel Insider: Partner POV shines a light on the IT channel solution providers helping to drive innovation and solve challenges for their customers' businesses.
- Indexed episodes, last 90 days
- 4
- Latest publication
- Aug 19, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 8, 2026
Latest episodes
How Channel Partners Can Turn AI Hype into Customer Value (opens the original)
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AI is creating new opportunities for MSPs and resellers—but turning the technology into real customer value requires more than simply adding AI to the stack. In this episode of Channel Insider: Partner POV, Channel Insider Managing Editor Victoria Durgin sits down with Phillip Sellers, CTO at Xentegra, to discuss how partners can help customers move from AI experimentation to practical adoption. Sellers shares how Xentegra is using AI internally to improve productivity, what partners can learn f
Netrio CEO: How AI Is Reshaping MSP Services, Jobs & Customer Value (opens the original)
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What will the MSP of the future look like as AI takes over more routine IT work? In this episode of Channel Insider: Partner POV, Netrio CEO Mark Clayman joins Victoria Durgin to discuss how artificial intelligence is changing managed services, customer expectations, IT service delivery, and the skills MSPs will need to compete. Clayman explains how Netrio is building AI into its NetrioNow services delivery platform to automate ticket resolution and support self-service, while also expanding its
Microsoft Copilot Adoption: Security, Governance and ROI (opens the original)
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How can organizations adopt Microsoft Copilot without compromising security, compliance, or employee trust? In this episode of Channel Insider: Partner POV, Victoria Durgin speaks with Andy Nolan, vice president of technology at Trusted Tech, about how businesses are approaching Microsoft Copilot and the broader rise of enterprise AI. The conversation explores the security controls, governance frameworks, and operational guardrails organizations need before deploying AI at scale—particularly in
Nancy Henriquez on MSP Growth, AI, and Exits (opens the original)
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Nancy Henriquez returns to Channel Insider: Partner POV for a wide-ranging conversation on what MSP owners should know as the channel continues to evolve. Drawing on her experience as a former MSP owner, consultant, author, and Head of Community at MSP Unplugged, Henriquez discusses how MSPs can think about AI adoption, customer strategy, vendor relationships, burnout, exit planning, and the human side of running a channel business.
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