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Business-First Creatives

Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down.This show delivers clear, actionable conversations…

Podcast · By Colie James · English · Official site

Indexed episodes, last 90 days
19
Latest publication
Sep 3, 2026
Audience
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Earliest in this view
Jul 8, 2026

Latest episodes

  1. Episode · Sep 3, 2026

    Stop Trying to Replace Your CRM With Notion, Airtable, or Anything Else (opens the original)

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    A booking tool is not a CRM. A project management tool is not a CRM. And the $20 to $40 a month you're trying to save by getting rid of yours might end up costing you bookings. Every single week I see someone on Threads asking if they can replace their CRM with Notion, Airtable, Google Workspace, or Squarespace. I use Notion and Airtable daily in my own business — and neither one of them would have replaced the CRM inside my photography business. So let's talk about what your CRM is actually doi

  2. Episode · Sep 1, 2026

    How to Pick All-in-One Software for Photographers Without Sacrificing Your CRM (opens the original)

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    There is no all-in-one software that does everything well. Every single one of them makes you give something up. The only real question is whether you're okay with what you're giving up. This one is for the photographers. Every time I open Threads, someone is asking how to consolidate their tech stack down to one tool — fewer logins, fewer subscriptions, one connected experience for their clients. I get it. But I'm also going to tell you why gallery software that added CRM features and a CRM tha

  3. Episode · Aug 27, 2026

    How Brand Photographers Can Automate Their Client Experience with Holly Birch (opens the original)

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    If you're already booking the number of clients you want to work with, but it feels like you're spending so much unnecessary time behind the scenes, your systems and automations might need an update. In this episode, I sit down with Holly Birch to talk about what happened after she completely overhauled her HoneyBook workflows using automated systems. What's especially interesting about this conversation is that Holly wasn't starting from scratch. She already had templates, proposals, email sequ

  4. Episode · Aug 26, 2026

    Introducing Order of Operations: My 4-Phase Framework for More Reviews, Referrals, and Repeat Clients (opens the original)

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    There's only one right order to build client experience systems in. Not one right tool, not one right CRM — one right order. And I've been doing it this way with clients for five years without ever naming it out loud. Today I'm naming it. Order of Operations is my new four-phase framework inside Systems in Session, and I'm walking through all four phases in this episode — including the brand new one I've never talked about before, which happens before we touch a single workflow. I'm also clearin

  5. Episode · Aug 25, 2026

    The Goldilocks Guide to Client Experience (opens the original)

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    When your kid needs braces and you schedule a consultation, I think the bare minimum is to see the actual orthodontist, right? Turns out that is a bad assumption. Here's how it went ⤵️ I took Chloe to three consultations this month and in this episode I'm walking you through all three to compare the client experience and how that affected my decision to choose one. Then I want you to go figure out if your own client experience is similar to one I reviewed. And if you're ready to give your system

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