Built Different Podcast
Built Different is a podcast for contractors, builders, and construction business owners who believe the industry standard can—and should—be better.
- Indexed episodes, last 90 days
- 5
- Latest publication
- Sep 16, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 28, 2026
Latest episodes
Coming Back Home: A Carpenter's Second Chapter (opens the original)
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Eric Tilghman, CEO of Tilghman Builders, welcomes back an old face on this episode of the Built Different Podcast: Bernie McCarthy, a lead carpenter who left the company nearly a decade ago — and just rejoined the team. Bernie opens up about why he left back then, what pulled him back now, and how the company has transformed in the years since. The conversation turns into a bigger reflection on almost 40 years in the trades: why culture matters more than any process, why "the bedrock is the peop
Happy Clients Start With a Healthy Culture (opens the original)
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What if the best way to create happier customers had nothing to do with the customer? In this episode of Built Different, Eric Tilghman explains why the customer experience actually begins inside your company—with your people, your leadership, your standards, and your culture. From the way employees communicate and handle mistakes to how they treat each other on the jobsite, customers experience your company culture whether they realize it or not. And in an industry like construction, where your
Culture Wins Championships: What Baseball Can Teach Us About Building a Great Team (opens the original)
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What can baseball teach us about building a great company culture? Turns out—a lot. In this episode of Built Different, Eric Tilghman is joined by a very special guest: his son, Crew. As a passionate baseball fan and player, Crew brings a fresh perspective to a conversation about what separates a collection of talented individuals from a team that actually wins. Using baseball as the backdrop, Eric and Crew explore the parallels between the clubhouse and the workplace—from teammates supporting e
Stop Being the Hero: Why Great Leaders Build Leaders (opens the original)
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Every business owner wants a team they can trust—but many unknowingly become the biggest bottleneck in their own company. In this episode of Built Different, Eric Tilghman shares one of the hardest leadership lessons he's ever learned: every time you solve someone else's problem, you may be stealing their opportunity to grow. After years of answering every phone call, making every decision, and becoming the hero of the company, Eric realized he wasn't building leaders —he was building dependence
The Simple Habit That Changed Our Company Culture Forever (opens the original)
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Most businesses say culture matters. Very few intentionally build it. In this episode of the Built Different Podcast, Eric Tilghman shares one of the simplest—and most powerful—leadership practices that transformed the culture at Tilghman Builders. What started as a weekly email eventually evolved into "Shout Out Popcorn, " a monthly team tradition where employees publicly recognize one another for excellence, growth, teamwork, and character. Eric explains why recognition from peers often carrie
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