Breaking the Silence
Welcome to Breaking the Silence — a bold new podcast created for funeral professionals who are ready to explore the real conversations our industry often avoids.
- Indexed episodes, last 90 days
- 12
- Latest publication
- Sep 20, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 5, 2026
Latest episodes
The Room Where It Still Happens (opens the original)
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The Room Where It Still Happens Almost everything in funeral service can now happen at a distance. But there's still one room where a family sits across from a funeral director, looking for guidance. Are we making the most of that moment, or are we still just filling out forms? In this week's episode, we explore why the arrangement conference must evolve, what meaningful personalization really looks like, and how we can better serve the families who trust us. The room hasn't changed. But what fa
Conversations Nobody Trained Us For (opens the original)
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Nobody trained us for some of the hardest conversations in funeral service. “Did he know what was happening?” “Did she suffer?” “What do I say when there’s nothing to say?” In this episode of Breaking the Silence , Conversations Nobody Trained Us For , we talk about what families need from us in those moments—and what years of carrying those moments can do to the people serving them. This is an important conversation for every funeral service professional.
Not The Family You Trained For (opens the original)
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The family has changed. Has funeral service changed with them? Today’s families arrive with different expectations, different questions, and more choices than ever before. And increasingly, they’re asking AI before they ever call a funeral home. 🎙️ Breaking the Silence is beginning a new six-part series: The Conversations We’re Not Having Episode 1: Not The Family You Trained For We’re starting with a simple but important question: Are we serving the family in front of us—or the family we were t
The Ripple Comes Home (opens the original)
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A ripple can travel farther than we will ever see. The way we serve a family today can shape how they experience grief and funeral service for generations. But it raises an important question: What kind of funeral service is waiting for them? In this week’s Breaking the Silence , The Ripple Comes Home , we talk about where our real value lives—and why it may have very little to do with what’s on the price list. What is it that we really sell?
The Ripple (opens the original)
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This episode explores the profound impact of supporting grieving children, emphasizing how small acts can ripple outward to influence families, communities, and the future of funeral service. Greg Cannon shares insights on how funeral professionals can lead with compassion and build trust in their communities.
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