Bluegrass Beat
The Bluegrass Beat is a monthly podcast delivering the latest topics and critical news affecting law enforcement officers and telecommunicators. Join us as we discuss training, technology, life, leadership and more.
- Indexed episodes, last 90 days
- 2
- Latest publication
- Sep 1, 2026
- Audience
- Checking…
- Earliest in this view
- Aug 4, 2026
Latest episodes
Behind the Headset: Training the Voice Before Help Arrives (opens the original)
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When someone calls 911, help doesn't begin when the first responder arrives at the door. It begins with the person on the other end of the phone. Public safety telecommunicators are often the first point of contact during someone's worst moments. They must gather critical information, make decisions under pressure, communicate with people in crisis, coordinate resources and, in some situations, provide lifesaving instructions while remaining calm and focused. In this episode of Bluegrass Beat ,
211: A Community Resource Every Officer Should Know (opens the original)
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When people think of emergency response, they often think of the number 911. But there is another important resource that can help connect Kentuckians with the support they need: 211. In this episode of the Bluegrass Beat , we explore how Kentucky 211 serves as a bridge between individuals, communities and critical resources. Host Critley King-Smith is joined by Roberta Steutermann, Vice President of Kentucky 211 with United Way, and Andrea Brown, State 211 Director and former Louisville Metro P
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