HeyJaredBISCUSSIONS
Bringing honest conversations from the voices behind neurorehabilitation. Each episode will feature a BIScussion with someone new; clients, CRAs, case managers, families, psychologists, OTs, solicitors and anyone else in the neurorehab sphere.In each episode we will dive into…
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 10, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 16, 2026
Latest episodes
Supporting the Supporters: Line Management, Mental Health Shifts & Client Complexity (opens the original)
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Natalie and Eky welcome Pedro Knight, BIS Services' senior line manager, to discuss how line management supports cognitive rehabilitation assistants (CRAs) while still staying "boots on the ground" with clients. Pedro explains how staff support needs have shifted since COVID, with CRAs more vocal about mental health and requiring more frequent check-ins, leading the line management team to train as mental health first aiders and balance staff wellbeing with client needs and case manager expectat
The Big F-Word: Why Fatigue Has to Come First in Brain Injury Rehab (opens the original)
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In this episode of BIScussions the format flips and Eky Popat interviews Natalie Mackenzie, founder and cognitive rehabilitation therapist at BIS Services, about the subject she is best known for pushing to the front of every rehab conversation: brain injury fatigue. Natalie makes the case that fatigue belongs beneath attention at the base of the cognitive hierarchy, and that when it goes unmanaged it gets mistaken for something else. Clients described as disengaged, lacking initiation or non-co
Securing Rehab Fast: A Serious Injury Lawyer's View with Sarah Griggs (opens the original)
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In this episode of BIScussions, Natalie and Eky are joined by Sarah Griggs, partner in the London office of Irwin Mitchell's Serious Injury Team and the firm's national brain injury coordination lead, for a conversation from the legal side of neurorehabilitation. Sarah shares her route into law via an English degree and a small-firm training contract, and how she came to specialise in traumatic brain injury, capacity issues, and securing interim payments to get rehab funding flowing fast. They d
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