Between Systems
Figuring out how to manage culture, change, and conflict in the space between what was and what's next.
- Indexed issues, last 90 days
- 13
- Latest publication
- Sep 30, 2026
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- Checking…
- Earliest in this view
- Aug 5, 2026
Latest issues
My Definition of Good Conflict (opens the original)
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Barry Marshall and Robin Warren are Australian medical researchers who, back in the 1980s, developed an unconventional hypothesis that a specific type of bacteria caused stomach ulcers (source). Conventional wisdom in gastroenterology at the time had already concluded that ulcers were caused by excessive stomach acid (often induced by stress). They were treated by administering acid-reducing drugs, though that wasn’t a cure, and the ulcers would frequently return, sometimes requiring surgery.Whe
There Are Only Two Types of Getting Work Done (opens the original)
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When I say “getting work done,” I don’t mean the specific activities, like going to meetings, writing reports, editing contracts, making presentations, etc. I’m zooming out a bit. In essence, when you’re trying to advance your mission, hit your targets, and otherwise get things done, there are two basic approaches: applying expertise, or running experiments.Applying expertise involves analyzing and then taking some sort of action. You analyze a product design and build a process for producing it
Dealing with Conflict at the Team Level (opens the original)
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In my recent post about conflict not being a bad word, I made reference to my Conflict System Essay (paid subscribers only) that came out earlier this year. At 30 pages, it’s my longest Essay, because I needed the space to flesh out the four components of the system: capacity (conflict and facilitation skills), process (for surfacing and routing conflic
Practitioner Post: The Startling Power of Subtractive Practices (opens the original)
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Today I’m talking about “subtractive” practices. I posted a few weeks ago about how most cultures value concepts more than practices. My culture assessment data back this up entirely, and anecdotal experiences back it up even more. I did work years ago with a large company that got some negative engagement survey data back about their agility. So they created a task force (of course they did), which created a slide deck (of course it did), which ended with (I’m not even joking): “Remember, don&#
New Keynote Topic: Getting Traction Back (opens the original)
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My latest keynote is based in my most current research, including some new insights I pulled from my culture assessment dataset (that go beyond the culture patterns), plus analysis of more than 500 individual culture change action items developed by my culture consulting clients over the years. We are trying hard to move forward in today’s complex environment, but we’re falling short because we add things without subtracting anything, and we avoid the conflicts that, believe it or not, will help
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