Been There, Done That...and Still Learning
Two operators who came up through the front lines, from stockrooms and selling floors to boardrooms, talking about how real teams turn ambition into reality.In a world where leadership is being redefined by technology, AI, and human expectation, Matt and Kevin break down…
- Indexed episodes, last 90 days
- 4
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- Sep 22, 2026
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- Jul 8, 2026
Latest episodes
The Myth of Faster (opens the original)
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Everyone wants to move faster. Faster decisions. Faster execution. Faster transformation. But what if the things we do in the name of speed are actually slowing us down? In this episode of Been There, Done That, and Still Learning , Matt Marcotte and Kevin Ertell challenge the organizational obsession with speed and explore why moving quickly without clarity and alignment often creates more confusion, rework and friction downstream. They unpack the difference between urgency and haste, why “read
Episode 5: The Accountability Paradox (opens the original)
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Most accountability problems are not accountability problems. They are clarity, authority, capacity, or coordination problems in disguise - and if you keep adding dashboards, meetings, and check-ins, you may be making ownership worse, not better. Matt Marcotte and Kevin Ertell unpack the trap leaders fall into when they try to solve low follow-through by tightening control. Instead of creating more accountability, they explain how overreporting, micromanagement, and blame-heavy checkpoints can t
Episode 4 - Leadership Isolation (opens the original)
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How do smart leaders end up making bad decisions? Usually not because they're bad leaders. It's because the higher you rise, the easier it is to become disconnected from the people, customers, and day-to-day realities that should be shaping your decisions. In this episode of Been There, Done That... and Still Learning , Kevin Ertell and I unpack the hidden cost of executive isolation, why reports can never replace real conversations, and how the best leaders stay curious enough to challenge thei
Episode 3: The Communication Illusion (opens the original)
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You communicated it. You sent the email. Held the town hall. Shared the slides. Everyone nodded. So why is everyone doing somethingdifferent three weeks later? Because one of the biggest mistakesleaders make is believing that because something was said, it was understood. In the newest episode of Been There, Done That... and StillLearning , Kevin Ertell and I tackle TheCommunication Illusion andwhy creating clarity is one of the most important, and most underestimated,jobs of a leader. We talk a
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