HeyJaredB Excellent
The B Excellent Podcast dives into the heart of our cultural transformation journey! Join our hosts as they explore the strategies, stories, and skills that empower our team members to deliver exceptional care, build stronger connections, and excel in their roles.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 28, 2026
- Audience
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- Earliest in this view
- Jul 27, 2026
Latest episodes
Stronger Than the Storm: Resilience in Action (opens the original)
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As we cross the two-year anniversary of Hurricane Helene, this episode of the B Excellent Podcast looks back at the storm’s impact and the people who helped their communities move forward. Josh and Aaron talk with Lisa Carter, Ballad Health’s Southern Region President, and Jennifer Harrah, AVP, Digital Care Operations and former CNO and Administrator at Unicoi County Hospital . Lisa and Jennifer reflect on the impact of Hurricane Helene on Ballad Health team members, the community, and themselve
Making Every Connection Count (opens the original)
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In this episode of the B Excellent Podcast, Aaron and Josh talk to Mike James, Manager in Ballad Health’s Consumer Call Center. Mike talks about the important role the Consumer Call Center plays in our organization and the patient experience, the life and career journey that brought him to Ballad Health, and how his team is incorporating B Excellent principles into their work.
The Challenge of Change (opens the original)
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Aaron and Josh sit down with Tammy Albright, Ballad Health's CEO of Behavioral Health , and Eric Carroll, CEO of Greene County , to discuss their respective leadership journeys and the lessons they've learned along the way. The conversation also takes a closer look at a significant event in our region's healthcare history - the consolidation of two hospitals into one in Greeneville. Tammy shares her experience leading the consolidation effort, while Eric reflects on stepping into leadership afte
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