AI for Business Leaders
Every company is being told to "use AI." Very few leaders have a playbook for what actually works.AI for Business Leaders is the show where senior operators at commerce brands, technology companies, and venture firms share the one AI decision that changed their business, what…
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Why ElevenLabs Built a Team Around Adoption (opens the original)
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My guest today is Vanessa Piacente, who leads global adoption at ElevenLabs. She started on an equity trading desk, joined Wealthsimple at about twelve people, and built the enterprise customer experience function at Ada before landing at ElevenLabs almost two years ago. A few weeks before we recorded, she stood up a brand-new team focused on what happens to an AI agent after it goes live. In this conversation we discussed: Why the adoption gap shows up across AI-native companies The four measur
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