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Adelaide Miller

Reporter

Indexed articles, last 90 days
18
Latest publication
Oct 1, 2026
Outlet visibility, for ABC Australia
Top 5K sites
Earliest in this view
Jul 13, 2026

Latest articles

  1. Article · Oct 1, 2026 · Adelaide Miller

    Retailers predict price rises under RBA's surcharge reforms (opens the original)

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    Major reforms to the way banks and businesses can bill and surcharge for credit and debit transactions came into effect this week. Some businesses are not aware while others are modifying their prices to looking at workarounds. The reforms by the Reserve Bank kicked off on October 1. Despite the Reserve Bank's sweeping reforms on credit and debit card surcharging, which is meant to save customers about $1.6 billion annually, businesses are finding workarounds to recoup fees still paid to the ban

  2. Article · Sep 27, 2026 · Adelaide Miller

    Customers could still pay as surcharges end - ABC listen (opens the original)

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    Some of the biggest payment changes in years take effect this week - with credit card surcharges to be banned from Thursday. While that might sound good - there are concerns customers could end up shouldering some of the cost. Bakery owner Dylan McQueen says he paid $5,785 in card fees last financial year.(ABC South East SA: Aiden McNamara) Barbara Miller: Some of the biggest payment changes in years take effect this week with surcharges, those pesky fees you pay when tapping your card with some

  3. Article · Sep 27, 2026 · Adelaide Miller

    Banks cut rewards programs, free travel insurance amid surcharge ban (opens the original)

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    After four decades as a Commonwealth Bank customer, Trevor Vienet is changing banks. That's because CBA has wound up its association with the Qantas Frequent Flyer program in preparation for the upcoming changes to credit and debit surcharges announced by the Reserve Bank of Australia. It's the lesser-known side effect of the changes that begin on October 1 because banks' revenue will drop as they reduce the amount they charge businesses to bank with them. The Commonwealth Bank has introduced a

  4. Article · Sep 15, 2026 · Adelaide Miller

    Consumer watchdog investigates debt collectors - ABC listen (opens the original)

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    Debt collectors are a necessary part of the country's financial sector, ensuring companies are paid outstanding bills in a timely manner. But what happens when they take advantage of individuals, whose debt's are no longer due, or never existed in the first place? Featured: Diane Walker - debt collector victimScott Walker - son of Ms WalkerAllan Fels - former chair of the ACCCSteph Tonkin - Consumer Action Law Centre Diane and Scott Walker spent months fighting an insurance claim they likened to

  5. Article · Sep 15, 2026 · Adelaide Miller

    Concerns raised over 'problematic culture' at Suncorp's debt collector (opens the original)

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    Debt collector ARMA Group spent months harassing and intimidating 81-year-old Diane Walker into paying an insurance claim she was not responsible for. ARMA, acting on behalf of insurance giant Suncorp, ended the ordeal with an apology to Ms Walker and financial compensation for the distress caused, but only after months of legal threats and pressure to pay. "They were rather bullying-type letters … it's in the back of your mind all the time," Ms Walker said. ARMA's website said its workflows are

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