Across the Funnel
Across the Funnel is a weekly, interview-style podcast series uncovering bits of knowledge from some of the greatest minds in tech.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Aug 20, 2026
- Audience
- Checking…
- Earliest in this view
- Jul 15, 2026
Latest episodes
Ep # 193: A 75% Signal Correlation Nobody Is Tracking Yet ft.Mackenzie Smith (SVP, Customer Value, Backstory AI) (opens the original)
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In this episode of Across The Funnel , Adil Saleh sits down with Mackenzie Smith , SVP of Customer Value at Backstory (formerly People.ai ), to explore how AI is reshaping the post-sales operating model inside enterprise revenue teams. Mackenzie breaks down Backstory's shift from a license-based tool to a consumption-based platform, and how her team uses their own product internally to stay close to what customers experience day to day. She walks through the "magic moment" framework her team use
Ep # 192: Speed Beats Capability in Every Build vs Buy Decision ft. David Karp (SVP, Customer Success, Billtrust) (opens the original)
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In this episode of Across The Funnel , Adil Saleh sits down with David Karp , SVP of Customer Success at Billtrust , to explore how customer success teams can use better customer context, structured data, and AI to operate across larger books of business. David explains why measurable customer value starts with understanding the specific problems of each segment, and why Billtrust keeps renewals within the customer success organization. He breaks down how structured customer data can tell teams
Ep # 191: How A Non-Coder Replaced An Entire Product Team With One Agent ft. Mathias Biilmann (CEO, Netlify) (opens the original)
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In this episode of Across The Funnel , Adil Saleh sits down with Mathias Biilmann , CEO and co-founder of Netlify, to explore why domain experts, not professional developers, are on track to build most of the software that matters over the next few years. He traces Netlify's addressable market shift from 17 million professional front-end developers to a base measured in the billions, and explains why that changes who the platform needs to serve first. Mathias walks through a real internal exampl
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