5 Star Conversations
Welcome to 5 Star Conversations, where we uncover the career journeys and insights of the hotel industry’s most influential leaders. I’m your host, Brendon Granger.
- Indexed episodes, last 90 days
- 3
- Latest publication
- Sep 8, 2026
- Audience
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- Earliest in this view
- Jul 6, 2026
Latest episodes
5 Star Conversations with Emma Hynes | Balancing AI & The Human Touch (opens the original)
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In this episode of 5 Star Conversations, we sit down with Emma Hynes, Director of Operations for Australia and the Pacific for IHG Hotels & Resorts. Emma shares her remarkable career trajectory—from initially aspiring to join the police force to finding her true calling in the fast-paced, deeply rewarding world of hospitality. Drawing on over two decades of experience, including navigating the logistical complexities of island resorts and leading teams through the heavy trials of the global pand
5 Star Conversations with Craig Bond | Embracing AI & Authentic Service (opens the original)
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In this episode of 5 Star Conversations, we are joined by Craig Bond, the Chief Operating Officer of Pan Pacific Hotels Group, for an insightful masterclass in global hospitality leadership. Overseeing a massive portfolio of over 50 hotels, resorts, and serviced suites across three distinct brands, Craig brings more than 25 years of hands-on, operational expertise to the table. For General Managers and senior head office executives, his journey from starting at the very bottom in Newcastle to na
5 Star Conversations with Tamer Habib | Rethinking the Future of Hospitality (opens the original)
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In this episode of 5 Star Conversations, we sit down with Tamer Habib, Chief Operating Officer at Amora Hotels and Resorts, to explore his remarkable 25-year journey from the intensely competitive luxury sector in Egypt to the heights of the Australian hospitality market. Rebuilding his career from the ground up during the 2009 financial crisis, Tamer shares the resilient mindset required to thrive in modern hotel operations. For fellow General Managers and senior executives, he outlines his fou
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